Privacy policy

Privacy Policy

Thank you for choosing Crystal Bowl of Light. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our products and services.

1. Information We Collect:

  • Personal Information: When you make a purchase or engage with our services, we may collect personal information such as your name, email address, phone number, and shipping address.

  • Payment Information: We do not store any payment information. All transactions are processed securely through Shopify/Airwallex.

  • Website Usage Data: We may collect non-personal information about your visit, including your IP address, browser type, operating system, and pages visited.

2. How We Use Your Information:

  • Order Fulfillment: We use your personal information to process orders, provide services, and deliver products.

  • Communication: We may contact you with updates, newsletters, or promotional offers. You can opt-out of these communications at any time.

3. Information Sharing:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers for purposes such as shipping, payment processing, or analytics.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Your Data Rights and GDPR Compliance:

  • Access and Correction: You have the right to access, correct, and delete your personal information. Contact us for assistance.

  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Consent Withdrawal: You can withdraw your consent for the processing of personal data at any time.

5. Cookies:

  • We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

7. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy. Any changes will be effective immediately upon posting on our website.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your data rights, please contact us at eunice@crystalbowloflight .

 

Thank you for choosing Crystal Bowl of Light.